Introducing FirstFedSecure^sm

At First Federal Bank of California, protecting our clients' financial information is one of our most important responsibilities.  With that in mind, we are adding a new security feature to our online banking service.  This new security feature, FirstFedSecure^sm, provides added safety by helping ensure that only you can access your bank account. 

Beginning December 12, 2006, you will see a modified login page to access your online account.  You'll enter your User ID and then click on "log in" after which you will be taken to a page to enroll in FirstFedSecure^sm.  Enrolling is quick and easy.  You will be asked to select a FirstFedSecure^sm image, create a simple text phrase, and answer a series of challenge questions.  This information will be a shared secret between you and First Fed.

Once this security feature is set up, whenever you input your User ID, we will show you your image and text so that you can rest assured that you are accessing First Fed's online banking site and not an imposter site.

Demonstration of FirstFedSecure^sm

Input your User ID and click "LOG IN"

If your computer is recognized by our systems, we will display your FirstFedSecure^sm image and text.

            Sample Image

           
(Your text phrase appears here)

Only after seeing your image and text should you input your password to access your online banking account.

If your computer is not recognized, we will ask you one of your challenge questions. 

If you answer correctly, then we will display your FirstFedSecure^sm image and text.  Only after seeing your image and text should you input your password to gain access to your online banking account.

For more detailed information, click on our FAQs or contact a First Fed Direct specialist at 1.800.226.5332.